by Jonathan Gifford | Nov 21, 2013 | Leadership Ideas
Management seeks to regularise the irregular; to iron-out discrepancies and to correct deviations in the search for the perfectly-managed process. But this search for efficiency and predictability can never (by definition) generate happy accidents or surprises....
by Jonathan Gifford | Nov 15, 2013 | Leadership Ideas
Your organisation probably has a lot more data to hand than it realises – and almost certainly a lot more data than it actually uses. That data can just sit there collecting dust (or whatever the electronic equivalent is of dust on digital data) – or you can mine it...
