Tag Archives: business culture

Carly Fiorina’s change programme at HP: “It wasn’t pretty, but it got done.”

Carly Fiorina was employed as the CEO of Hewlett Packard (HP) in July 1999. She drove through a programme of change in the face of what she saw as a company that had taken Bill Hewlett’s and David Packard’s philosophy of devolving decision-making as far as possible to the level nearest to the consumer and, [...]

The triumph of common sense; John Harvey-Jones and ICI.

One of the most disturbing things about getting older is that it creeps up on you.  Things that seem fresh in the memory turn out to have happened decades earlier.
John Harvey-Jones is a case in point for me. I remember his BBC TV series, Troubleshooter, very clearly. This large, apparently bumbling and rather avuncular chap, [...]

The loneliness of the Chief Executive Officer: Louis Gerstner and IBM

In his book, Who Says Elephants Can’t Dance, Louis V Gerstner, Jr. says a rather moving and also very insightful thing about the psychology of being a Chief Executive Officer.
Gerstner’s book includes his farewell letter to all staff, confirming his retirement. In it, he says this:
‘When I joined IBM [. . .] the board asked [...]

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